FREQUENTLY ASKED QUESTIONS
Please reach us at 352-281-6727 or sales@viceroyhomecare.com if you cannot find an answer to your question.
What services does Viceroy Home Health, LLC offer?
We offer a range of non-medical services, including assistance with personal care (bathing, groom ing), meal preparation, medication reminders, light housekeeping, transportation, compan ionship, and more. Our goal is to enhance the quality of life for our clients.
What insurance plans does Viceroy Home Health, LLC accept?
As Carescout preferred providers we offer discounted rates to Long Term Care Insurance Members within the Carescout network but we also work with all long-term care insurance and other government programs when applicable. We will help you explore your options and navigate the financial aspects of care.
What is the process for starting services with Viceroy Home Health, LLC?
To start services with us, you can call us at 352-281-6727 and we will schedule an initial assessment with one of our care coordinators or email us at sales@viceroyhomecare.com.
What is private duty home care?
Private duty home care is a personalized service that offers non-medical assistance to seniors and individuals with disabilities in the comfort of their own homes. Our caregivers help with activities of daily living and provide companionship, specialized support and piece of mind for family members.
How do you ensure the safety and reliability of your caregivers?
All of our caregivers go through a rigorous screening process, including background checks, drug screening and thorough training. We match caregivers to clients based on individual needs and preferences to ensure a great fit.
Do you provide services for individuals with dementia or Alzheimer’s disease?
Yes, we have caregivers who specialize in dementia care. They are trained to provide compassionate support and engage clients in activities that promote cognitive stimulation and emotional well-being.
Is your service available 24/7?
Yes, we offer around-the-clock care. Our caregivers can be scheduled for day shifts, night shifts, weekends, and holidays.
How do you create personalized care plans for clients?
We start with a comprehensive assessment to determine the needs, preferences, and any medical conditions. Based on this assessment, we create a customized care plan that is regularly reviewed and adjusted as needed.
What is the cost of your services?
The cost of our services depends on factors like the level of care required the number of hours per week, etc.
We offer a complimentary consultation to assess your needs and provide you with a detailed quote.
Can I change or cancel care schedules if needed?
Yes, you can adjust the schedule as needed. We understand that circumstances may change, and we are flexible to accommodate your evolving needs.
What sets your agency apart from others in the area?
Our agency is committed to providing not just care but also compassion. We prioritize matching caregivers who share common interests with our clients, fostering genuine relationships and a sense of companionship. We embody the phrase “touching lives and creating independence at home”.
The founder of our agency is a Registered Nurse who have experience in home care, assisted living, nursing home, and hospital. She understands and identify the gaps in healthcare that most other care managers ignore.
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HAVE YOU HEARD OF VICEROY CHATS?
We are a closed group that meet at various locations (The Villages, FL. Inverness, FL. Ocala, FL.) to talk about different health care topics each month. It’s interactive with expert guest speakers, plenty of time to ask questions, and find resources. Call our office to find out which group meet nearest to your home.