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VICEROY HOME HEALTH, LLC
2941 Northeast 3rd Street, Ocala, Florida 34470, United States
WHAT OUR CLIENTS SAY
EXCELLENTTrustindex verifies that the original source of the review is Google. WARNING: Read before applying. I was hired as a part-time CNA with Viceroy Home Health Services and completed all required onboarding, including 6 hours of orientation and Relias training. I was told orientation would be paid. After onboarding, I was assigned a shift outside my approved availability. I reported it immediately and was told it was a scheduling mistake. After that, I was never given another assignment. When payday came, I was not paid for orientation. The company later stated I would not be paid because I did not complete a client assignment—something that was never stated during hiring or orientation. I completed all required training and orientation but was not compensated for my time. Based on my experience, I would caution others to clarify pay policies in writing before accepting a positionPosted on GoogleTrustindex verifies that the original source of the review is Google. Trust worthy, always on time, I’m a paraplegic and need my caregiver to do my changing my diapers, clothes, transporting me from bed to livinroom and fix my breakfast and lunch. She washes my clothes and puts them away. My caregiver is great and I’m very satisfied with their service.Posted on GoogleTrustindex verifies that the original source of the review is Google. I appreciate Viceroy so much because of all the home healthcare I’ve had, they actually care and work with me! The caregivers are good people and take my care seriously. If integrity is important to you, go with Viceroy!Posted on GoogleTrustindex verifies that the original source of the review is Google. I have been exceptionally pleased with Viceroy home health for caring for my friend who I serve as a power of attorney and healthcare surrogate. Vanessa has been exceptionally helpful in terms of managing very complicated meds for my friend and she has provided AIDES that were reliable and dependable, and she has been very flexible with regard to our changing needs. She also has worked at matching up her employees with my friend so that her needs not only get me, but it’s a pleasant experience with whom she enjoys being. The other thing that I find exceptionally encouraging is that Vanessa always answers her phone and makes herself available when you need her. I’m impressed with the professionalism of the organization, the administration of Viceroy and their caring attitude for their clients and their families.Posted on GoogleTrustindex verifies that the original source of the review is Google. I can’t say enough good things about the ladies at Viceroy! They care for my 95 y.o. mother once a month for a week at a time. My mom loves them and I feel so comfortable knowing she is well cared for.Posted on GoogleTrustindex verifies that the original source of the review is Google. Jean M. from Vicroy Home Health Care has been an excellent help for my husband. Jean has been a good companion to Bill. And thank goodness he’s strong enough to lift Bill into the chairs and shower. When Bills in the mood Jean will play cards and other games. Jean feeds Bill breakfast every morning. He’s a tremendous help and I am very grateful for him. Donna WPosted on GoogleTrustindex verifies that the original source of the review is Google. I've been helping to watch over a senior client of mine. Had to call in professional help for up to 12 hours per day. The Viceroy staff was exceptionally helpful. Highly recommended!Posted on GoogleTrustindex verifies that the original source of the review is Google. I don't know what we would have done without the help of Viceroy Home Health Services. My mother was suddenly released from rehab and with very short notice Viceroy was able to get my mother registered and signed up for services. Everyone we dealt with was professional and compassionate. They took very good care of my mother and never left her without assistance. Since I don't live near my mother it was such a relief knowing she was in good hands. Highly recommend their services if the need arises.Posted on GoogleTrustindex verifies that the original source of the review is Google. They’re the ones to hire! Viceroy hires employees to work with them, not contractor! That’s a huge difference if you’ve had to deal with home care companies! Contractors are their own bosses and they usually do the least they can. The last 3 or 4 I had from Health Matters would not do a lick of cleaning and that’s what needed most. The the contractors would quit after a few weeks and I went almost 2 years where no one would come! Since Viceroy hires there own employees they have more control over what gets done. They are compassionate, caring and intelligent and on top of things. I’ve had 3 different home health care companies come into my home and this is the first time I’ve actually gotten a caregiver who really does their job! I’ve never been so pleased with my caregiver as I am with Sommer Donar! She’s hard working and kind and always has a smile on her face! She takes charge and gets it done! I feel blessed to have her. I can’t express enough for you to skip the others and go with Viceroy!